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Selectboard News

An Open Letter to the U.S. Postal Service

From the Selectboard, Town of Wendell, MA

June 26, 2014

To The U.S. Postal Service:

The Wendell Post Office is currently facing possible reduced hours or elimination by the U.S. Postal Service.

The USPS has scheduled a public forum on the future of the Wendell Post Office on Tuesday, July 8 at 1:00pm at the Wendell Town Hall.

We request that the USPS reschedule this planned public forum to an evening time that will be more accessible to local residents.

In addition, we request that the hours of the Wendell Post Office be retained in full. We also request that the position of a full-time postmaster be retained in Wendell.

The Wendell Post Office is central to our local economy and helps to keep the hub of our rural town center alive. When people come to the Wendell Post Office, they spend money in Wendell at our local country store, restaurant and weekly farmer´s market, which are all located next door. After stopping at the Post Office, they often go on to visit the Wendell Public Library, Senior Center/Community Center, Town Offices and recycling center.

The central location of the Wendell Post Office means for many people it's "on the way" to work, to school, to shop, and to visit friends and family. In addition, it's very easy to access with good parking on a main road.

The Wendell Post Office is a regional "rural hub" post office serving residents beyond the town of Wendell. Residents from sections of adjacent towns of New Salem, Warwick, Montague, Shutesbury and Orange (where there is no post office, or where post offices have greatly reduced hours and service, or where people live geographically closer to the center of Wendell) frequent the Wendell Post Office.

Our small businesses in town rely on the post office for the operation of their businesses. We have a large number of people in Wendell who do not have rural mail delivery available and depend on the post office to conduct business. The Post Office sees significant traffic during all the hours it is open.

One small business owner reports, " Personally, I require a safe, reliable way to send and receive packages and I must be able to do this every day in order to conduct certain aspects of my business. Leaving postal items at a mailbox on the main road, a half-mile from my house won't do. The Wendell Post Office is very important to the economic and social life of our town."

The lack of high-speed internet broadband availability in rural towns like Wendell means people rely more on the post office. One resident reports that she buys presents for grandchildren then mails them, because she cannot order on-line and have them delivered.

A decrease in the hours or potential closure of the Wendell Post Office will have a harmful effect on our local economy. Not only will it have a direct impact in bringing in less money to the Wendell economy, it will force local residents to drive longer distances, and therefore cost our residents more for similar services and economic activities outside of our community.

We were shocked to learn that that U.S. Postal Service has already made plans to eliminate the position of a full-time postmaster in Wendell in advance of a scheduled USPS public forum on July 8 on the future of the Wendell Post Office. This action by the USPS flies in the face of democratic public input into this matter.

We request that Charlie O´Dowd remain as postmaster and that his hours and benefits be retained in full. Wendell Postmaster Charlie O´Dowd is a beloved part of our community that he has served for nearly 25 years, during which time he has received over 20 awards from the USPS.

Charlie has gone above and beyond his job description to serve the residents of Wendell and surrounding communities. When Wendell was struck by a tornado several years ago, and the postal mail truck couldn't get through, Charlie delivered the mail in his own car to make sure the mail went out.

Charlie provides custom service to local residents by calling them up to let them know when they have packages awaiting their pick up at the post office. Our local farmers depend on Charlie´s custom handling and knowledge about the fragile nature of poultry chicks, turkeys, racing pigeons, and bees. One local farmer reports that before switching to the Wendell Post Office, one-third of their chicks died because of lack of proper handling and quick attention.

During his tenure as postmaster, Charlie also introduced numerous popular services (which increased the revenues of the Wendell Post Office) to address latent demand - services that were not being met in the community, including offering passport photos, copying and fax services, bulk mailing services and advanced deposit accounts for small businesses, and Fed Ex and UPS drop-off and pick up services. (It should be noted that most of these services, (excluding the Fed Ex and UPS drop-off/pickups), have been eliminated by regional USPS policies, which have had a negative financial impact on the Wendell Post Office.)

Charlie O´Dowd gives the USPS a good reputation and it would be a severe personal loss to our community if he were unable to continue as our postmaster due to changes in USPS policies.

We respectfully look forward to your assistance on this urgent matter.


The Wendell Selectboard
Christine Heard, Chair
Daniel Keller
Jeoffrey Pooser

Note: Similar letters were also sent to:

US Representative Jim McGovern -
US Senator Elizabeth Warren -
US Senator Ed Markey -
State Senator Stanley C. Rosenberg -
State Representative Denise Andrews -
David Mastroianni, District Manager, Connecticut Valley District, United States Postal Service -
Joe Conti, Post Office Operations Manager, United States Postal Service -

A copy of this letter can downloaded as a PDF file at the URL http://www.wendellmass.us/index.php/home/remository/other-tow/WendellSelectboardOpenLettertoUSPS-WendellPOFuture6.26.14.pdf/.

2013 Annual Wendell Selectboard Report

Selectboard Report

The Selectboard was unchanged in 2012, as Jeoffrey Pooser was reelected to his second term to work alongside Christine Heard and Dan Keller.  The Board is very fortunate to continue to work with Nancy Aldrich as Town Coordinator, Laurel Brenneman as Selectboard Clerk, Joy Gorzocoski who handles clerical duties and Larry and Laurie Ramsdell, town custodians.  These town employees have each worked for a good number of years at their jobs, and the Selectboard is extremely grateful for their competence and dependability.

The Massachusetts Department of Revenue completed a review of Wendell’s financial operations this year.  The review found that Wendell is on a very good financial footing, due partly to the excellent recommendations from the 2010 Money Management Study Committee, which has directed the Selectboard’s focus for several years now.  One recommendation from both studies is to create job descriptions for town positions.  With the help of Building Inspector Phil Delorey and Assessor Chris Wings a job description for the building inspector was written and approved by the Selectboard, clarifying expectations for performance in this important position.  Another suggestion, the creation of Wendell financial policies and procedures, was already in the works.  Written by Town Accountant Brian Morton the document was reviewed by town committees and officials, then approved by the Selectboard this year. 

The DOR strongly recommended that the town limit spending to the annual town meeting (except for emergencies) and reserve special town meetings for non-financial issues such as bylaw changes, policies, etc.  To this end the Selectboard and Finance Committee encouraged town boards and departments to thoughtfully devise annual budgets.  The Selectboard solicited suggestions for needed repairs to buildings, and then created a capital expenditure plan for the Town.  The carefully crafted FY2013 budget that was passed at the Annual Town Meeting has so far enabled the town to avoid additional appropriations at special town meetings. This represents quite a big change from Wendell’s previous spending habits and has lightened the load on the Board of Assessors as they determine FY13 spending to set the tax rate.  Town officials, boards and committees are highly commended for strong leadership and great cooperation to successfully change our system!

Another suggestion from the DOR led to the formation of the Succession Planning Committee in the spring with urging from Michael Idoine of the Finance Committee. This committee was asked to consider the structure of our Fire and Police Departments and to offer suggestions for planning to replace our chiefs when they retire.   The committee devised and refined a survey seeking townspeoples’ opinions. The survey was mailed to all households in the fall.  The results of the large response from our citizens are still being tabulated; a report will be forthcoming.  In addition the committee has met with fire and police departments in nearby towns to gather information.
Yet another recommendation from the DOR was to establish annual goals and objectives, which has not yet been considered.

The town’s money managers met with Finance Director Nancy Aldrich twice this year, furthering communication for all.

The Selectboard is responsible for the upkeep of town buildings; we continued to address needed improvements to town buildings and infrastructure. At the Town Hall repairs were made to the siding on the west side, a gutter was replaced in the kitchen area and foundation repairs were undertaken to close up holes. A volunteer group built and installed winserts (storm windows made of plastic film which are easily installed and removed) in the large windows of the main room, which has made the building more comfortable and more efficient; and we thank them for that!
Jeoff Pooser prudently suggested that the town employ a computer firm to continue the oversight of Town Office computer systems that Jeoff had been implementing.  An appropriation was passed at the annual town meeting; and Left Click was hired to provide back ups, virus protection, upgrades and monthly monitoring. 

Renovation of town vault in the Town Hall was completed including a climate control system and new shelving.  The documents that had been stored in the vault were cleaned and disinfected by a company specializing in document preservation.  Town Clerk Gretchen Smith with several volunteers sorted, organized and boxed all the records which now are awaiting placement in the vault.  Visitors to the building may notice a large clock-like instrument next to the door to the vault. This is recording the temperature and humidity in the vault and the record is visible for all to see.  Many thanks to Dan Keller, Jim Slavas and Gretchen Smith for their work to preserve important town records for future generations!

In July a group of citizens expressed an interest in renovating the kitchen in the Town Hall to improve its usefulness.  In December the Town Hall kitchen ad hoc group presented a draft budget and construction plan to the Selectboard. They proposed reorganizing the use of the Town Hall so that all Good Neighbor facilities including food storage, refrigerators and freezers be located in the two front rooms of the building and that all Wendell Coffeehouse equipment be stored in a storage area on the stage.  The kitchen itself would be renovated with new floor, plumbing and gas piping and with new appliances (industrial stove, 3 bay sink, instant hot water heater, dishwasher).  Some funds for this project could come from grants; volunteers could contribute some needed labor.

Using funds from MEMA reimbursement for damages from the tornado of 2008, the Selectboard undertook to install house numbers at residences without numbers or with poorly visible numbers.  In the spring several volunteers and a work party of prisoners from the Franklin County Jail installed many house numbers throughout the town. Wendell’s emergency responders are very happy to have clear identification of houses to enable quick responses in emergencies. Thanks to Ted Lewis and Alia Kusmaul for coordinating the crew and driving in the posts!  We hope to complete this task in 2013.

Ten households gardened in community garden plots in 2012.  This is a reduction from previous years, and the garden committee worked to increase interest in community gardening and use of garden plots.  Because mid-summer was dry, the lack of running water for irrigation may have discouraged some potential gardeners. The committee developed plans for pumping and distributing water from the garden’s well.  Installation of this system is planned for 2013.  Okra, Swiss chard, onions, cilantro, kale, and garlic grew well. Late blight hit tomato plants late in the season, after many tomatoes had already been harvested.  The edible forest garden (permaculture) group tilled, weeded, and mulched a large plot in preparation for planting a demonstration garden.  The garden committee finished construction of stone-dust pathways in the walking garden, which is planted with fruit trees, flowering perennials, and herbs.  The southern portion of the community garden, which has not been divided into plots, was tilled and planted with a cover crop of soybeans to discourage weeds and brambles and to increase the nitrogen content of the soil.

The Selectboard held three dog hearings in 2012; a total of three dogs were ordered removed from town due to persistent lack of restraint and an attack on poultry.  One owner has refused to remove his dogs and the second owner appealed the Selectboard’s decision.  The Selectboard also received a complaint about dogs at Old Home Day.  This issue will be addressed next summer with a public notice and a letter to the Old Home Day Committee, the Board of Health and the Dog Officer reminding everyone that dogs must be on a leash during Old Home Day and that owners are responsible for cleaning up after their dogs. 

A discussion, begun in 2011, with an abutter to town property about maintenance of vegetative growth along the joint boundary was concluded in April with a written agreement. During the autumn, brush and invasive species were cut back according to the agreement; and the boundary was clearly marked with help from the Highway Department.  Another abutter to town property complained about trespassers and privacy issues.  A verbal agreement was reached which included installing curtains on the building and a promise from the Selectboard to add to the hedge between the properties and to install a post and rail fence.

The Valley Community Land Trust, which owns the property abutting the east side of the Town Offices, requested an easement from the town for a small piece on the corner of town land so as to improve drainage for the house on the VCLT property and to provide it with a parking area.  Because the process for creating an easement on town property is long and complicated, the Selectboard signed a lease with VCLT in November as a temporary measure.
The Selectboard worked with the Fiske Pond Advisory Committee to repair the dam at Fiske Pond in order to prevent further damage to the dam.  Repairs were completed in record time by Geoffrey Richardson of town. Thank you, Geoff!

An auction of unused town property and of cordwood was held in early November.

Our building inspector required that the microwave tower on Locke Hill Road be removed because it was not in use and not licensed.  In December the tower was demolished by its owner, American Tower, which pleased many residents in the Locke Hill neighborhood.

At the suggestion of a resident the Selectboard proposed and supported an article on the annual town meeting to change the name of the east end of Old Farley Road.  Old Farley Road is not passable in the middle, isolating the eastern end and causing confusion for emergency responders and others..  The name was changed to Blue Heron Road.

Broad band infrastructure has been installed at many of the anchor institutions in town, including the library and town offices, in anticipation of the long-awaited fiber optic network scheduled to be installed in summer of 2013.  While delivering high speed internet connectivity to households (aka the "last mile") is a much longer term project, having this service available in town buildings is the first step, and will itself make a significant difference in how business is conducted in town government, as well as the services provided to the larger community via the library.

Mass Audubon continued to provide some educational programs to our local schools, Swift River School, in the spring of 2012. A sixth grade student who was the runner up of last year’s contest for a one-week scholarship to Audubon’s environmental camp, Camp Wildwood in New Hampshire, attended the camp this summer.  Mass Audubon offers these programs as a reimbursement in lieu of paying taxes to the town of Wendell.

In 2012 work continued on the Library playground that was designed by the Playground Committee last year. Much of the playground is completed and in use, although a few details are not yet done.  Children of all ages are enjoying the new facilities!

The Board was delighted to award Citizen of the Year to Ted Lewis at Old Home Day. Ted must earn the championship award for civic duty in Wendell!  He served on the Selectboard for 39 years and has served on other boards and committees; he is currently on the Board of Assessors, is an alternate member of the Zoning Board of Appeals and is the Coordinator of Building and Grounds. Thank you, Ted, for all you have done and continue to do for our town!  We wish more citizens would follow your lead and offer their time, energy and thoughtfulness to town government.  It’s interesting and fun work!

The Selectboard does thank the many citizens of Wendell whose generous commitment contributes to town government.  The intelligence and dedication of our elected and appointed town officials and our numerous volunteers are truly remarkable!

Respectfully submitted,
Christine Heard, Chair
Dan Keller
Jeoffrey Pooser


2014 Annual Wendell Selectboard report

The Selectboard was unchanged in 2014, as Dan Keller was reelected to his fifth term to work alongside Jeoffrey Pooser and Christine Heard. The Board is very fortunate to continue to work with Nancy Aldrich as Town Coordinator, Laurel Brenneman as Selectboard Clerk, Joy Gorzocoski who handles clerical duties and Larry and Laurie Ramsdell, town custodians. These town employees have each worked for a good number of years at their jobs, and the Selectboard is extremely grateful for their competence and dependability.

2008 Annual Wendell Selectboard Report

The composition of the Selectboard and its office has remained stable in 2008.  In May Dan Keller was re-elected to his third term on the board. The Board is very fortunate to continue to work with Nancy Aldrich as Town Coordinator, Laurel Brenneman as Selectboard Clerk, and Joy Gorzocoski who handles the clerical duties in the Selectboard office. Larry and Lori Ramsdell, town custodians did an outstanding job cleaning and maintaining the Town Hall and Town Offices and providing additional custodial assistance in other town buildings.  Larry has made a number of small repairs to the Town Hall and is providing needed care to the Marmoleum floor in the Town Offices.

altTown officials and citizens were saddened by the illness and then death of Danny Bacigalupo in October.  Holding the position of Wendell’s Highway Superintendent for 20 years, Danny improved the condition of our dirt and paved roads and maintained them in wonderful condition.  He was also on the Cemetery Commission and was Tree Warden.  His work for the town will be evident for many years.

The Joint Building Committee continued to work on final details of the building projects, crossing the t’s and dotting the I’s. The two new town buildings, the Wendell Free Library and the Town Offices, serve the town well.  The energy efficiency is evident in low fuel and electric costs.  Most systems work well, an exception being the heat circulator pumps in the Town Offices, which were replaced once, while under warranty.

Members of the Town Offices Interior Design Committee continued their plans for displays of artwork and historical artifacts in the building. An eclectic selection of original art chosen in a juried selection process has been hung in the main hall of the Town Offices.  The bicentennial quilt was mounted in a specially designed case with financial assistance from the family of Nancy Richardson, the Wendell Cultural Council and other small private donations.  The quilt will be hung in the entry hall during 2009.

alt During the year the old Library building was renovated to serve as the new Center for Wendell seniors.  The building was connected to the town well and septic system; a bathroom and mini-kitchen were built in one corner; the floor was refinished; the building, insulated and gutters were installed.  To accommodate Good Neighbors, the Conservation Committee moved their office from the Town Hall to the Town Offices.  Their old meeting room was refurbished to store dry goods for Good Neighbors and to serve as the distribution center for free food on Sundays. With the help of Good Neighbors, the kitchen in the Town Hall was cleared out and made usable.

The Community Gardens blossomed this year with 15 households utilizing one or two plots. A variety of flowers, plants and herbs were planted, tended and harvested by Wendell citizens.  The Community Garden committee built an attractive, efficient tool shed near the garden using recycled wood from the old town hall demolished in last year’s construction project.  The shed also accommodates a snow blower for the custodians’ use.

A problem with the south boundary of the site for the new library, discovered during a survey in 2004, is still being researched and discussed with the adjacent property owner. Another lawsuit brought by an abutter of the Town Offices building was settled during the summer.

The Selectboard continued to address needed improvements to town buildings and infrastructure.  Repairs to and new roofing for the roof of the Town Hall and a new roof on the Police Station were completed by Tri County Construction in the spring.

An auction of property owned by the town as a result of tax takings took place in September. Fourteen pieces of property were sold; thirteen of the sales were completed.  The sale brought $117,900 into the town coffers and returned most all lots to the tax rolls. 

A dedication for the new memorial stone for Vietnam and Korean War veterans took place on Memorial Day.  The new stones along with stones for World Wars I and II and new flagpole inhabit a spot on the northwest side of the Gazebo, a site more spacious and more protected from road damage than the old one in front of the old library building.  A fourth stone has also been installed to accommodate the veterans of more recent wars.

 Over the summer the Selectboard worked with the state Department of Revenue and the Wendell Board of Assessors to establish a preliminary semi-annual tax bill system, providing a steady flow of income from real estate taxes for the Town.  The Selectboard is still pursuing partial reimbursement from the state for emergency expenses related to the tornado in 2006. Although the state legislature voted reimbursement of $150,000 during the summer, no payment was made in 2008.

 On December 11th an ice storm caused a state-wide emergency.  Residents of Wendell were without electric power and/or telephone service for anywhere from 24 hours to 6 or more days.  Many trees were damaged and roads were nearly impassible for several days.  The highway crew and tree warden along with many volunteers worked extraordinarily hard to open roads.  Late in December the Selectboard met with public safety officials and the Emergency Management Director to review our response to the ice storm and establish a more effective emergency response system, an on-going process.

 During the year the following appointments were made:  Lonny Ricketts as Emergency Management Director; Laurel Facey, Wanita Sears and Jenny Caron with Anne Diemand as an alternate to the Agricultural Commission; Laurel Brenneman and Wanita Sears to the Cultural Council; Peter Zera and Alex Lankowski to the Cemetery Commission; Peter Zera as Tree Warden.  David Bock was appointed Acting Highway Supervisor; and Alex Lankowswki, WRATS Custodian in October.

Charles T. Smith was awarded Citizen of the Year at Old Home Day to recognize his many years of dedicated service on various town boards, most particularly, his 33 years as chairperson of the Conservation Commission

 In addition to activities mentioned above, Board members or their representatives attended meetings with the Route 2 Task Force, the Franklin Regional Council of Government (FRCOG), and the Veterans’ District.  Ted Lewis and Nancy Aldrich attended meetings of STAR, Stand Together, Act Responsibly, a committee of representatives from small towns in the Commonwealth, which is working to ensure that small towns receive adequate and fair payments in lieu of taxes for state owned property.  The Selectboard met this year with the Town Treasurer, the Town Accountant, the Librarian, members of the Finance Committee, Good Neighbors, Planning Board, Board of Health, Landscapieng Committee, Community Garden Committee, Town Offices Interior Design Committee and Board of Assessors among others.

  The Selectboard thanks th many citizens of Wendell whose generous commitment of time and energy enable the work of town government to go forward.  These people and many others who work in unofficial capacities help to create the strong, vibrant community that we so love.


Respectfully submitted,


Ted Lewis, Chair

Christine Heard

Daniel Keller


Wendell Energy Program Will Save Ratepayers




December 1, 2016 978-544-3395 x100

Mark Cappadona





WENDELL, MA – Wendell residents and business owners will achieve more than $14,700 in savings in the first half of 2017, thanks to the newly created Wendell Community Choice Power Supply program.

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